MCD is an agency focused on the digital customer experience.

We help organizations design and build digital products and services that millions of people use every day. Founded in 1999, we’re a close knit team of digital professionals in New York and Chicago offering digital business strategy, user experience design, digital marketing, and mobile development.


We like to work together in cross-functional teams, not just here at MCD, but with our clients too. Together we work tirelessly to understand business challenges and the ongoing needs of our users – so that we can deliver smart, useful customer experiences every time.

MCD branded flag waiting outside office
Smiling MCD Employee at keyboard
Pensive MCD employees at desks

Customer Focused

Prototyping and rapid testing are central to everything we do. We’ve even built insights labs right in the middle of our New York and Chicago locations, allowing us to bring real customers into the development process and validate decisions every step of the way.

MCD work space
MCD employees with large screen monitor
The inside of an MCD conference room

Ever Changing

We are an agency in progress. We are continually adapting our approach to find new ways to work with our clients and help connect with their customers.

Our Services

Digital Marketing & Content Strategy
Customer Research & Analytics
User Experience Design
Visual Design & Animation
Web & Mobile Development
Rapid Prototyping & Product Development

Working at MCD

At MCD you’ll get the chance to be part of smart teams working on complex, large scale projects. Our work covers a wide breadth of initiatives so we’re always looking for good collaborators who are comfortable working across different disciplines. We know it’s a fast changing industry, so we make education and knowledge sharing a priority.